Provide outstanding customer service and education regarding benefit utilization and limitations. Assist in the need for managed care initiatives. Appropriate documentation of all client interactions according to established procedures. Demonstrate best practices and learned skills in order to assist the team with improved quality, productivity and performance metrics. Le

PLEASE READ ALL POSITIONS ARE FULL TIME DAYS WITH BENEFITS. TRAINING STARTS IN JULY. POSITIONS REQUIRE DAILY ATTENDANCE AND PUNCTUALITY. PRE EMPLOYMENT BACKGROUND INVESTIGATION WILL BE PERFORMED. Iron Bow is seeking Customer Service Representatives to support call center functions. CSRs will act as the primary liaison with Members and Providers. Responsibilities Provide o