With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.

We are seeking an Information Technology Network Engineer IV who serves as the senior technical resource defining, designing, and leading technology solution implementation across the Hanger Enterprise. Using defined architectures as well as architectural building blocks the candidate will design technical solutions that are fit for purpose and fit for use, while exceeding all Cybersecurity, administrative, compliance, and operational requirements. The candidate will serve as a lead technical resource supporting business partners, technology requestors, 3rd parties and Sr. staff. Candidate will lead contract development activities such as quoting, statement of work, software licensing, and others as assigned. This role will develop executive level reporting services that drive clarity, outcomes, and strategic development activities. Customer service is paramount to success, as such the candidate must have a passion for customer service.

Troubleshoot reported incidents and problems. Provide support for any problems associated with the platform infrastructure all modalities. Acting as the technology expert, develop documentation and mentor Jr. team members in process development, documentation standards, and remediation processes.
• In collaboration with vendors and other 3rd parties, coordinate and lead the replacement and installation of hardware and software solutions. This includes the installation of network and CyberSecurity equipment as well as the installation of all software components including configuration of related services.
• Design technology solutions that meet business objectives and are automated, actively managed, and effective. Document and maintain an inventory of all technology platforms. Install, configure, and maintain server software including configurations such as routing, identity and security engines, switch, SDWAN, WLAN, etc . Monitor, administer and support all infrastructure technology platforms. Strong cloud skill capabilities are required with experience in AWS and Azure cloud services. Evidence of previous experience with proven service delivery capabilities in cloud enablement required.
• Provide subject matter expertise in the implementation and development of on-premise and cloud-based technology services across all technology delivery methods. Mentor Jr team members in the appropriate development, validation, and configuration of infrastructure services that exceed customer requirements. In coordination with technology architects and using established architectural standards and services deliver standard configurations and resulting documentation. Serve as the subject matter expert for technology services in support of 3rd party vendor solution evaluation, design, and implementation.
• Works on complex issues where analysis of situations or data requires an in-depth and expert evaluation of variable factors including external service providers, administrative controls, architectural principals, and business objectives. Leads the team in terms of mentorship, driving success across the team. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. Networks with key contacts outside own area of expertise.
• As a subject matter expert in Cybersecurity control management you will provide oversight and support for infrastructure service capabilities across all technology domains with Cybersecurity related controls and services. This includes but is not limited to technology design, implementation, engineering, reporting, and support functions.
• Design and implement services and procedures that comply with Sarbanes-Oxley, CyberSecurity, HIPAA, and Hanger regulations and policies as directed by Sr. staff and management. Provide reports as to system compliance and mentor Jr. staff as to appropriate control management and services. Participate in Internal Audit and External Audit activities including management action plan response development and reporting.
• Individual must be an expert in the design, implementation and management of cloud service capabilities including locally hosted cloud, AWS, and Azure services.

• Bachelor's degree from a four-year college or university is desired; 2 years of experience can be substituted for one year of formal education
• 8+ years' experience supporting network infrastructure in an enterprise IT environment
• Must have basic knowledge of programming or scripting skills in any language
• Understanding of policies, procedures and management documentation

• Azure, CCNP Enterprise, or CCNP Data Center certifications are a plus
• Self-motivated to be a team player, with self-initiative to develop and understand technologies and solutions.
• Superior customer service skills
• Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships
• Keep the patient at the center of everything that you do, building lifelong trust
• Foster open collaboration and constructive dialogue with everyone around you
• Continuously innovate new solutions, influencing and responding to change

• Competitive Compensation Packages
• 8 Paid National Holidays & 4 additional Floating Holidays
• PTO that includes Vacation and Sick time
• Medical, Dental, and Vision Benefits
• 401k Savings and Retirement Plan
• Paid Parental Bonding Leave for New Parents
• Flexible Work Schedules and Part-time Opportunities
• Generous Employee Referral Bonus Program
• Mentorship Programs- Mentor and Mentee
• Student Loan Repayment Assistance by Location
• Relocation Assistance
• Regional & National traveling CPO/CO/CP opportunities
• Volunteering for Local and National events such as Hanger's BAKA Bootcamp and EmpowerFest

Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.

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