Supervises technical support activities and provides direction to technical staff Coordinates employee work schedules and ACD staffing to maintain service level objectives Coaches individual performance to ensure operational excellence; develops SMART goals, training plans, and performance improvement plans Acts as Incident Commander (ICS/ITIL) during scheduled shifts and

Duties WHAT IS THE INFORMATION TECHNOLOGY (IT) DIVISION? A description of the business units can be found at Vacancies will be filled in the following specialty areas Information Technology The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opp

Duties WHAT IS THE APPEALS (AP) DIVISION? A description of the business units can be found at Vacancies will be filled in the following specialty areas 39 positions to be filled in the Independent Office of Appeals, HQ, Shared Team Admin Redact Support. The following are the duties of this position at the full working level. If this vacancy includes more than one grade an

Duties WHAT IS THE RAAS Research, Applied Analytics and Statistics DIVISION? A description of the business units can be found at Vacancies will be filled in the following specialty areas Research, Applied Analytics and Statistics DUTIES Responsible for the growth of data in the statistics and reporting environment by leading the certification of data sets that are availab

Responsible for overseeing all financial functions for Performant and its subsidiaries, including all internal and external financial reporting. Works with CFO to establish responsibilities and procedures for attaining financial objectives. Approach daily work with an FP&A mindset, and work on deals of all types M&A, Vendors, Lenders, and Investors (in partnership with In

Drive incremental revenue through DentalPlans.com website by improving site conversion rate Manage and optimize storefront, landing pages, website calls to action (CTAs), member area, and lead generation tools (e.g., Savings Calculator) to improve lead capture, conversion, engagement and retention Collaborate with marketing channel leads to optimize each conversion path B

of the CommandCentral AWARE Regional Software Specialist include but are not limited to Provides tailored technical customer operations support and consulting for customers' CommandCentral AWARE system, related services and interfaces Develops strategies for implementing operational efficiencies by reviewing work flows, procedures, and performance Work virtually with or tr

Duties WHAT ARE THE APPEALS (AP), LARGE BUSINESS AND INTERNATIONAL (LB&I), SMALL BUSINESS SELF EMPLOYED (SB/SE) AND TAX EXEMPT AND GOVERNMENT ENTITIES (TE/GE) DIVISIONS? A description of the business units can be found at The following are the duties of this position at the full working level Prepares audit statements with appropriate schedules and exhibits to reflect fin

Duties WHAT IS THE APPEALS DIVISION? A description of the business units can be found at Vacancies will be filled in the following specialty areas Office of Appeals Shared Administrative Support 42 Vacancies Will be filled in any Appeals location listed within this announcement. The following are the duties of this position at the full working level. If this vacancy inclu

The CIPP Equipment Technician operates and maintains vacuum trucks, boiler, CUES cameras, tractors, and cutting system to execute cleaning, TV work, and service reinstatement required for pipe rehabilitation projects. The CIPP Equipment Technician may also work on a maintenance crew, CIPP prep crew or a CIPP lining crew, and may perform a variety of tasks involving manual

Generate programs for SMT machines , work with stencil vendors, develop PCBA reflow oven profiles, Work with Fixturing vendors to support PCB assembly secondary operation steps. Manage SMT Operators and Technicians and train them on basic operation of equipment, including screen printer, SPI machine, SMT machine, reflow oven and AOI machine Responsible for new process dev

Duties WHAT IS THE LARGE BUSINESS AND INTERNATIONAL (LB&I) DIVISION? A description of the business units can be found at Vacancies will be filled in the following specialty areas Large Business and International Director Cross Border Activities The following are the duties of this position at the full working level. Serves as a technical expert in examinations of signific

Duties WHAT IS THE OFFICE OF THE CHIEF PROCUREMENT OFFICER DIVISION? A description of the business units can be found at The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to hel

Independently plan, create and execute research plans that leverage a range of exploratory and evaluative methods to help define innovative products, applications & services across the entire use lifecycle. Create test materials and rigorous test plans for the measurement of individual and team performance across a variety of public safety and commercial products and appl

include but not limited to Primary responsibility of the PremierOne Hypercare support is to provide face to face customer service and technical support Experience with administration of Law Enforcement Records Management System preferred Provide successful and consistent software application support with minimal to no impact on live operations Building relationships with c